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welcome to VST Venues
your secret source for venues
contact us 0800 085 5574
welcome to VST Venues
your secret source for venues
contact us 0800 085 5574
welcome to VST Venues
your secret source for venues
contact us 0800 085 5574
welcome to VST Venues
your secret source for venues
contact us 0800 085 5574
welcome to VST Venues
your secret source for venues
contact us 0800 085 5574
welcome to VST Venues
your secret source for venues
contact us 0800 085 5574
welcome to VST Venues
your secret source for venues
contact us 0800 085 5574
welcome to VST Venues
your secret source for venues
contact us 0800 085 5574

"We create the space for great work to happen."

Louise HowsonManaging Director

our mission

Our mission is to connect charities and brands with the best venues, helping them reach the right people ethically, effectively and affordably.

our vision

Is to be recognised as the UK’s leading provider of premium venues, serving the best charities and field marketing agencies.

Strengthen donor relationships with stewardship calls

Our Northamptonshire-based calling team doesn’t just welcome new donors, we also provide stewardship calls to help express gratitude, build relationships, and foster continued engagement with your supporters.

Each call is personalised, making every supporter feel valued and connected to your mission. By speaking directly with donors, we help turn one-time supporters into long-term advocates for your cause.

Learn more about Stewardship & Welcome Calls
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who are VST Venues?

VST Venues, founded by Andrew Smart, are a premium venue management agency providing high-footfall locations for face-to-face fundraising and field marketing activity. Established in 2007, the business has evolved from a lead generation and appointment setting agency, to helping charities and businesses book the best promotional venues.

VST Venues hire flexible, part-time staff, mainly back-to-work Mothers, achieving high recruitment and retention rates. This family-friendly culture has earned them recognition as one of Sunday Times’ Best Places to Work for the past two years.

a history of building & nurturing relationships

kind words from our clients

"We’ve been working with the VST Venues team since January 2023 and I must say we have a fantastic partnership and working relationship with them.

The venue booking challenge they are solving for us isn’t an easy one by any means but when you partner with VST Venues, you know that they will do everything in their power to get the job done. On the rare occasion when they couldn’t close off a diary, we work closely and creatively together as ‘one team’ to ensure my fundraisers always have somewhere to go. At RGH we care very much about the quality of donor that our fundraisers sign up for our clients which mirrors how much VST care about the quality of venue and associated demographic to help us achieve our mission."

Ryan HudsonCEO | RGH Fundraising

"Before working with VST Venues, we struggled to retain our in-house telephone venue booking team. It’s a tough role, and constant staff turnover meant we were stuck in a cycle of recruitment, training, and management – all at a significant cost.

That changed when we partnered VST They took over 85% of our venue booking, allowing us to retain just one key booker to handle last-minute arrangements using existing relationships. This reduced our team from three full-time employees to one, saving us not only on salaries but also on management time, recruitment costs, and associated overheads."

"More importantly, the quality of our venue bookings improved dramatically. VST secured long-term, premium venues well in advance, meaning our fundraisers had fully planned diaries. As a result, they became far more efficient and started signing up more donors than ever before.

The difference has been game changing. No more endless hiring, no more wasted time, and a smoother, more effective venue booking process. We now have access to better venues, lower costs, and improved fundraising performance. Partnering with VST Venues has been one of the best decisions we’ve made, and we would highly recommend them to anyone in the fundraising and sales promotion industry."

CEOUK Field Marketing Agency

"We only recently found out that VST Venues offers welcome calling as well as venue booking, and it has been an absolute game-changer for us. With our charity growing, the pressure to handle this in-house was becoming overwhelming. Thank you for reaching out—this service has been a huge relief! We’ll definitely be spreading the word about your fantastic recruitment model. Keep up the great work Team VST!"

SarahDonor Retention Manager, Charity Sector

"The PAYGr model works perfectly for our marketing office’s resource plan, far better than a contract model for where we are right now. Whilst I like the idea of a contract, it’s just not practical for us yet as I can’t plan resources that far in advance. Maybe once we have more fundraisers on board, a mix of contract and PAYGr will make sense. In the meantime, keep those venues coming, our fundraisers are now specifically requesting your sites!"

DavidMD, Marketing Office

"I don't know how you guys do it but somehow you are getting into venues that we've been trying to for years, we call you the VST magicians in house! We really appreciate you suggesting new areas to us too so we avoid your other clients, this is a really sensible and proactive idea that's a win win for everyone - thank you!"

Venues ManagerRegional Fundraising Agency

“We’ve been working with VST Venues since March 2023, and what a difference it’s made! We’re now saving around 30-40% on private site costs, which is massive, but the real win has been for our fundraisers."

"They’ve got access to a greater variety of top-quality venues, all with excellent footfall, which has made their job so much easier and more enjoyable. The result? More sign-ups, better donor retention, and a happier, more motivated team."

"VST Venues has completely changed the way we book venues, making everything smoother, more cost-effective, and way less hassle. Honestly, we couldn’t recommend them highly enough!"

New Business ManagerUK & Ireland Agency
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why vst?

Since 2007, we have been placing our customers in front of their prospects. We are proud to be known as their preferred partner for Venue booking.

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our services

If you’re looking for private sites, public spaces, shows or events there’s a great chance we can help.

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work for vst

We’re always happy to hear from talented and hard-working people that want to join our team. If you would like to be part of a professional and progressive business please get in touch.

find out more

At VST Venues, we consistently maintain an industry-low turnaway rate of just 2%.

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General News

Fundraising Event Venue Checklist, Done for You by Venue Booking Specialists

The right venue is the cornerstone of any successful fundraising event/campaign. Once the space is secured, it is down to your team to fully focus on delivering the event to…
General News

Problem Solving & Conflict: People vs AI’s Role

Problems are part of the journey, and how you respond shapes everything. At VST Venues, experience means we resolve challenges quickly, calmly and with the client front of mind. Our…

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