If you’ve ever tried to build an in-house venues department, you’ll know how difficult, time-consuming and expensive this can be. At VST Venues, we’ve already built this team for you and are certain we can find you venues that your fundraisers have not been to before. These venues will not only excite them, it also creates fundraiser retention and recruitment demand.
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outsourced venues department
Our Outsourced Venues Department (OVD) does exactly what the name suggests if you were to build a Venues Team in-house. The types of tasks we deliver in this department are as follows: Venue/Site Booking, Shows Booking, Confirmation Calls, Confirmation Emails and Fundraiser Resource Planning. In summary, we help find the right venues for your specific field marketers based on their personal requirements.
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venue finder service
We understand that not all customers need consistent long-term support in filling their team’s diaries – some teams may only need the option of a one-off, high-quality training venue, or perhaps are looking to try a venue outside of the scope of their regular catchment area.
Though an outsourced venues department might not be for you, VST Venues still have you covered. We are always searching far and wide for valuable venues, making them available to all through our Pay As You Go service. Whether you want Town Centres, Retail Parks, Shopping Centres, Shows, Events or a one-off Retail venue to promote your products or fundraise for your clients VST Venues will be able to assist, please take a couple of minutes to complete the form below and a member of our team will be in contact with the right options for you.
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welcome calls
We understand that the job is not done at the point a new charity donor or customer is signed up. Welcome calls are not only needed to ensure compliance but are also essential to cement the foundations of the relationship and ensure long term support and customer retention.
There is a call centre at the heart of VST Venues staffed by our professional and friendly part time callers who love to build relationships. Who better then to complete those all important welcome calls and ensure that new customers are retained for the long term. All of our calls are recorded and our industry leading AI software and award winning QC department ensure that not only are the calls welcoming and friendly but hit all the compliance boxes too!