Welcome Call Service
We understand that the job is not done at the point a new charity donor or customer is signed up. Welcome calls are not only needed to ensure compliance but are also essential to cement the foundations of the relationship and ensure long term support and customer retention.
Welcome & Activation Calls for New Customers & Donors
As an arm of the VST Group, VST Venues are born out of years of telemarketing experience. Our background is in calling, so we have a solid framework for all calling support relating to field marketing campaigns and donor acquisition.
VST Venues calling team is staffed by our professional and friendly part time callers who love to build relationships. Who better then to complete those all important welcome calls and ensure that new customers are retained for the long term. We recorded all of our calls with our industry leading AI software, with our award winning QC department ensuring that not only are the calls welcoming and friendly but hit all of the needed compliance boxes too.


Outsourced Call Support
The types of calls we support our clients with;
- Welcome & Onboarding Calls
- Campaign Support Calls
- Donor Follow Up & ‘Thank You’ Calls
- Activation Calls for Service Providers
- Customer Survey Calls
VST Venues
Welcome Call Experts
Whether you need supplementary calling support for a fundraising or field marketing campaign, a ‘pay as you go’ venue booking service or a fully built out outsourced venues department (OVD), you can consider VST Venues your trusted venue booking partner.
Contact us today, and let us be your trusted partner in all things fundraising – from venues through to follow up and activation calls.