For field marketing agencies, securing the right venues for sales teams is essential—but it’s also time-consuming. Many agencies rely on in-house teams, believing it gives them more control. But in reality, it often drains resources, time, and budgets.
Here’s why outsourcing your venue booking and welcome calling is not just more cost-effective—it’s a smarter way to work.
1. Lower Costs, Better Value
An in-house team comes with salaries, NI contributions, training, software, and management time. Outsourcing eliminates these overheads.
2. Faster and More Scalable
Outsourced teams flex with your needs, while in-house teams require hiring, training, and managing—slowing you down when speed is key.
3. Experience That Gets Results
We specialise in proactive venue booking calls, ensuring your field sales team always has the right locations. We also deliver welcome calling services ensuring your new supporters are happy with what they have signed up for and completed engaged with the work you do. All of our calling is delivered by our amazing team of working Mums based our of our office in Northamptonshire. The average age of our callers is 42 and most have been with us for many years, we are well known for high empathy and quality calling.
4. Focused Effort, Higher Productivity
Your in-house team wears many hats. We have one mission: to book the best venues and ensure a smooth start to your fundraiser or brand ambassadors day. That singular focus means better results, without distractions.
5. No More Staffing Headaches
Recruitment expense, sick leave, staff turnover all adds to the pressure of delivering this in house —let alone managing the team itself! Outsourcing removes ALL of the hassle, ensuring a reliable and consistent service without the operational and commercial strain.
6. Technology
People often forget about the technology, if you are not providing your in-house callers with the best working environment (light and bright and not under the MD’s nose), software and hardware to be productive, then you shouldn’t expect the best results. We’ve spent years building up our software and hardware estate to ensure our callers have every chance to be motivated and successful. A happy caller is a productive one.
The Bottom Line
Outsourcing isn’t just about cutting costs; it’s about working smarter. The better-quality venues that are booked, the happier fundraisers you’ll have, the healthier retention rate you’ll achieve and ultimately a more impressive return on investment for your business and your clients.
